Privacy policy

1) Information on the collection of personal data and contact details of the controller

1.1 We are glad that you have visited out website and thank you for your interest. Information regarding how we handle your personal data when using our website is given below. Here, personal data is any data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

LcM GmbH
Siemensstraße 26–28
32120 Hiddenhausen
Germany

Phone: +49 (0) 5223 189 66-30
Fax: +49 (0) 5223 189 66-35
Email: info@lcm-gmbh.eu

Commercial register: AG Bad Oeynhausen HRB 10683
VAT ID: DE 257 216 326
Tax no. of the controlling company: 310/5756/1540
Managing Director: Daniel Ludewig

The person responsible for the processing of personal data is a natural or legal person who decides the purpose and means of processing of personal data solely or together with other persons.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the lock symbol in your browser bar.

2) Data collection when visiting our website

In case of only informational use of our website, that is, if you do not register or send us information in any other way, then we will collect only such data which is transferred by your browser to our server (so-called “Server-Logfiles”). When you visit our website, we collect the following data which is technically required by us to display our website to you:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference, from which you reached the page
  • Browser used
  • Operating system used
  • IP-address used (if necessary: in anonymised form)

The processing takes place in accordance with Art. 6. Sec. 1 lit. f DSGVO based on our justified interest in improving the stability and functionality of our website. We do not forward the data or use it in any other way. However, we reserve the right to inspect the server log files later on, if there are concrete indications of unlawful use.

3) Hosting and shop system

Our website and shop are operated on the Shopify shop system. The provider is Shopify International Limited, Victoria Buildings, 2nd floor, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”). Shopify provides the technical infrastructure (servers, databases, shop and customer account functions). All data arising when you visit our website, send enquiries, open a customer account or place orders is processed on Shopify’s servers.

Processing is based on Art. 6 (1) (b) GDPR insofar as it is necessary for initiating or performing a contract, and otherwise on Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the secure, stable and economical operation of our website. We have concluded a data processing agreement with Shopify in accordance with Art. 28 GDPR.

Shopify may also transfer data to affiliated companies outside the EU, in particular Shopify Inc. in Canada and the USA. An adequacy decision of the European Commission exists for Canada. Shopify bases transfers to the USA on the EU-US Data Privacy Framework or on the Standard Contractual Clauses of the European Commission. Further information can be found in Shopify’s privacy policy: https://www.shopify.com/legal/privacy.

4) Cookies

We use so-called cookies on various pages in order to make your visit to our website attractive and to enable use of certain functions. These are small text files stored on your end device. Some of the cookies used by us are again deleted after the browser session has been ended, that is, after closing the browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (cookies of third party providers) to again identify your browser during your next visit (persistent cookies). If cookies are set, then these collect and process individual user information like browser- and location data as well as IP address values. Persistent cookies are automatically deleted after a specific duration, which can be different depending on the cookie.

To some extent, cookies help to simplify the ordering process by storing the settings (e.g. Remembering the contents of a virtual goods basket for subsequent visit to our website). Insofar personal data is processed by individual cookies implemented by us, the processing takes place in accordance with Art. 6 sec. 1 lit. b DSGVO either for performing the contract or in accordance with Art. 6 sec. 1 lit. f DSGVO for safeguarding our justified interests for the best possible functioning of the website as well as a customer-friendly and effective designing of the page visit.

We use technically necessary cookies in accordance with Section 25 (2) TDDDG (German Telecommunications Digital Services Data Protection Act), as they are strictly required to operate the website (e.g. shopping cart, customer account login, language setting, security). All other cookies are only set if you have given your consent via our cookie banner (Art. 6 (1) (a) GDPR, Section 25 (1) TDDDG). You can change or withdraw your consent at any time with effect for the future via the “Cookie settings” link at the bottom of every page.

You can also set your browser to inform you about the setting of cookies and to decide individually whether to accept them, or to exclude the acceptance of cookies for certain cases or in general. How this works is described in the help menu of your browser.

Please note that the functionality of our website can be restricted if cookies are not accepted.

5) Contacting us

Personal data is collected within the framework of contact support with you (e.g. Via contact form or email). Which data is collected in case of a contact form can be seen in the respective contact form. This data is exclusively stored and used for the purpose of answering your request or for contacting you and for the related technical administration. Legal basis for the processing of data is our justified interest in answering your request in accordance with Art. 6 sec. 1 lit. f DSGVO. If our contact with you results in the conclusion of a contract, then the additional legal basis for the processing is Art. 6 sec. 1 lit. b DSGVO. Your data is deleted after completed processing of your request, this is the case if it is clear that the concerned issue was completely resolved and insofar there are no legal retention obligations against this deletion.

6) Data processing when opening a customer account and for contract processing

In accordance with Art. 6 sec. 1 lit. b DSGVO, personal data is also collected and processed if you share it with us for performance of a contract or for creating a client account. Which data is collected can be seen from the respective input forms. You can delete your client account at any time and this can be done by sending a message to the aforementioned address of the responsible person. We store and use the data shared by you for contract processing. After contract processing is completed or your client account has been deleted, your data is blocked considering the tax- and commercial legal retention periods and deleted after completion of these periods, unless you have not expressly agreed to further use of your data or it is subject to legally permitted further data use by our site, regarding which we will inform you accordingly below.

7) Embedded YouTube videos

On some pages we embed videos from the YouTube platform. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). We use the extended privacy mode (youtube-nocookie.com). According to YouTube, in this mode information about your visit is only stored once you play the video.

When you start a video, a connection to YouTube’s servers is established. In particular, your IP address, information about your browser and the page visited are transmitted to Google; YouTube may also use cookies or similar technologies. If you are logged in to YouTube, YouTube can assign your usage behaviour to your account. Data may be transferred to the USA; Google is certified under the EU-US Data Privacy Framework.

The videos are embedded on the basis of Art. 6 (1) (f) GDPR and our legitimate interest in an appealing presentation of our products. Where consent is requested, processing takes place exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG; consent can be withdrawn at any time. Further information can be found in Google’s privacy policy: https://policies.google.com/privacy.

8) Advertising by post

Based on our justified interest in personalized direct advertisement, we reserve the right to store your first- and last names, your postal address and – insofar we have received these additional details within the framework of the contractual relationship from you – your title, academic degree, your year of birth and your professional-, industry or business description in accordance with Art. 6 sec. 1 lit. f DSGVO and to use it for sending interesting offers and information about our products via letter post.

You can disagree to the storage and use of your data for this purpose at any time by sending a corresponding message to the responsible persons.

9) Rights of the data subject

7.1 The applicable data protection act grants you comprehensive rights of the concerned persons regarding processing of their personal data (right to information and right to intervene), about which we inform you below:

  • Right to information in accordance with Art. 15 DSGVO: You especially have a right to information regarding the personal data processed by us, the purposes of the processing, the categories of processed personal data, the recipients or categories of recipients to whom we published or publish your data, the planned duration of storage or the criteria for determining the duration of storage, the existence of a right to correction, deletion, limitation of processing, disagreement to processing, complaints to a supervisory authority, the origin of your data if this was not collected by us from you, the existence of automated decision-making including profiling and possibly convincing information regarding the involved logic and its consequences for you and the desired effect of such a processing, as well as your right to instruction regarding which guarantees exist in accordance with Art. 46 DSGVO for forwarding your data to third party countries.
  • Right to correction in accordance with Art. 16 DSGVO: You have a right to immediate correction of incorrect data concerning you and/or completion of your incomplete data stored by us;
  • Right to deletion in accordance with Art. 17 DSGVO: You have the right to demand deletion of your personal data if the prerequisites of Art. 17 sec. 1 DSGVO are present. However, this right especially does not exist if the processing is necessary for exercising the right to free expression of opinion and information, for fulfilling a legal obligation, due to public interest or for claiming, exercising or defense of legal claims;
  • Right to limitation of processing in accordance with Art. 18 DSGVO: You have the right to demand limitation of processing of your personal data, as long as the correctness of your data disputed by you is checked if you reject deletion of your data due to unpermitted data processing and instead of that demand limitation of processing of your data if you require this data for claiming, exercising or defense of legal claims after we no longer require this data for our purposes or if you have submitted disagreement due to reasons of your special situation, as long as it is not certain that our justified reasons outweigh yours;
  • Right to instruction in accordance with Art. 19 DSGVO: If you have claimed the right to correction, deletion or limitation of the processing from the responsible person, then he/she is obligated to inform all recipients, with whom the personal data concerning you was shared, about this correction or deletion of data or limitation of processing, unless this proves to be impossible or is connected with disproportionate expense. You have the right to be instructed regarding these recipients.
  • Right to data transferability in accordance with Art. 20 DSGVO: You have the right to receive your personal data, which you have provided to us, in a structured, current and machine-readable format or to request the transfer to another responsible person, insofar this is technically feasible;
  • Right to withdraw given consents in accordance with Art. 7 sec. 3 DSGVO: You have the right to withdraw a given consent for processing of data at any time with effect for the future. In case of a withdrawal, we will immediately delete the concerned data, insofar further processing cannot be based on a legal basis for processing without consent. Withdrawing the consent does not affect the legality of the processing carried out based on the consent till the time of withdrawal;
  • Right to complain in accordance with Art. 77 DSGVO: If it is your opinion that the processing of the personal data concerning you violates the DSGVO, then, irrespective of any other administrative or judicial legal remedies, you have the right to complain to a supervisory authority, especially in a member state of your place of residence, your workplace or the place of possible violation.

Right to object: If we process your personal data on the basis of our legitimate interest (Art. 6 (1) (f) GDPR), you have the right under Art. 21 GDPR to object to this processing at any time on grounds relating to your particular situation. You can object to the processing of your data for direct marketing purposes at any time without giving reasons.

10) Duration of storage of personal data

The duration of storage of personal data is determined using the respective legal retention period (e.g. Commercial- and fiscal retention periods). After expiration of the period, the corresponding data are routinely deleted, insofar they are no longer necessary for fulfillment of contract or contract initiation and/or there is no further justified interest from our side for continued storage.

Last updated: October 2026